2026年零售业预测：人工智能会更多地应用，但这还不是全部。

In a recent Retail TouchPoints article by Editor Adam Blair, MG2 Principal and Founder of MG2 Advisory Melissa Gonzalez explores 2026 Retail Predictions.

“The next era of retail will be shaped by a collective and growing longing for restoration. After years marked by fatigue, chronic stress and emotional overload, consumers are moving toward brands that actively safeguard their wellbeing. They are seeking products, services and environments that preserve energy rather than depleting it, in spaces that help them regulate, reset and return to themselves. Retail that prioritizes emotional clarity and nervous system health will become a decisive differentiator.”