Research & Insights – May 2026

Envisioning the Next Evolution of the Grocery Store Experience

Our future-thinking grocery experience is grounded in what is true today—and brought to life through a lens of what is possible.

Developed through a collaboration between our Advisory and design teams, the concept turns behavioral insights into a complete customer journey, from arrival to checkout. It supports both quick, efficiency-driven trips and more exploratory visits, with intuitive layouts, flexible zoning, and a central “town square” focused on transparent, prepared food experiences. Designed to reflect and adapt to the local community, it blends placemaking, technology, and human interaction to create a grocery environment that is both functional and engaging.

Arrival is intuitive, flow is simplified, and community is integrated. Freshness is at the forefront, with high-tech vertical farming in action. Movement becomes frictionless, navigation is clear, and messaging is personalized. A market that reflects the community it sits in anchors the experience. Convenience is facilitated without compromising quality, while robots ensure efficiency, and chefs create the craft. The last moment is as impressionable as the first – engaged in community, powered by frictionless automation.

If you’re attending ICSC Las Vegas next week, connect with our team alongside ColliersColliers Engineering & Design at Booth 4009Q in the South Hall Upper to experience our VR grocery store model for yourself.

Want to learn more about our Grocery of the Future concept? Sign up below and we’ll get in touch!