Mitch Smith’s Philosophy of Transparency and Authenticity
![At 425 Business, Mitch Smith and John Stearns talk about why transparency is so important at the Costco Headquarters.](https://d1xchyov513y0i.cloudfront.net/wp-content/uploads/2023/11/21110937/MG_3885-Edit-scaled-e1700590949424.jpg)
“It’s incredibly important to our organization that we are very open about what we’re doing, why we’re doing it, what our strategy is, our finances, how we’re performing, and really promoting a mindset of radical transparency. What I’ve found is that it builds a tremendous amount of trust with our employees in the organization. It’s when they don’t know that there are issues.” Mitch Smith said to John Stearns of 425 Business.