2026 Retail Predictions: More AI, Yes, but That’s Not All, Folks

In a recent Retail TouchPoints article by Editor Adam Blair, MG2 Principal and Founder of MG2 Advisory Melissa Gonzalez explores 2026 Retail Predictions.

“The next era of retail will be shaped by a collective and growing longing for restoration. After years marked by fatigue, chronic stress and emotional overload, consumers are moving toward brands that actively safeguard their wellbeing. They are seeking products, services and environments that preserve energy rather than depleting it, in spaces that help them regulate, reset and return to themselves. Retail that prioritizes emotional clarity and nervous system health will become a decisive differentiator.”