Creating Immersive Retail Experiences at SXSW: What’s the Future of Brand Engagement?

How can brands leverage theater-driven design to create immersive retail experiences that resonate with consumers? Melissa Gonzalez, Principal and Shareholder at MG2 Design and the host of Retail Refined, has illuminated this topic at SXSW (South by Southwest) 2024, highlighting the significance of engaging consumers through multiple touchpoints.

“What do you stand for? Why do you deserve my money? It was great to see so many of those themes and topics really bubble up to the top of conversations,” Gonzalez said, emphasizing the need for brands to craft compelling, personalized narratives that capture the consumer’s imagination and foster a connection