Trends 2026: Yesterday’s Tomorrow?

In the VMSD feature, “Trends 2026: Yesterday’s Tomorrow?”, Janet Groeber spoke with MG2 Principal Bill Sleeth about the trends we would be seeing this year. Bill discusses at length how hospitality continues to shape the retail experience.

“Retailers who are focused on creating long-term relationships with customers have always brought a hospitality perspective to their experiences with amenities like concierge services, exclusive offerings and elevated seating that feels more lounge than shop.”