Consumer Experiences
The RealReal
As a way to test the brick-and-mortar retail environment, The RealReal hired MG2 / The Lionesque Group as their pop-up design and strategy partner to launch a two-week holiday store in Soho, NYC. The objectives were to increase brand awareness, generate sales and test the viability of a permanent brick-and-mortar retail store.
The team provided location and design consultation for optimal layout in a retail environment and customer flow within the pop-up space. The deliverables included securing a location that best allowed TheRealReal to interact with their target demographic, sourcing of store fixtures, operational elements and back of house, and budget and production oversight from build-out to break-down.
After two successful weeks, with over 1,000 visitors
on a daily basis, The RealReal a year later opened up
a permanent location in Soho. Over the duration of
the pop-up, they garnered media coverage from
major outlets including BBC Radio, RackedNY,
HarperBazaar, Hollywood Reporter and more.
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Project Details
- Multiple Locations, United States
- The RealReal
- Experiential Retail
San Francisco: 4,500 SF FOH + 1,500 SF BOH
Las Vegas: 4,500 SF
New York: 4,600 SF FOH + 2,500 SF BOH - Architecture